We ask that all of our Creators respond to campaign questions in a timely matter and just like brands Creators get busy. Please be sure to give the Creator at least 48 hours to respond unless it is an emergency. Also feel free to follow up via the workroom as any time you post a message to the workroom we send an email notification to the brand.
In the rare instance, you are having a hard time connecting with a Creator you have hired we'd be more than happy to reach out on your behalf to help try and move the ball forward.
Simply email us directly here with your campaign name and the name of the Creator you are trying to reach. In the very rare instance we are not able to make contact either we can release funds back to your card so that you can hire another Creator.